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Cookie Policy

1. What are Cookies?

Cookies are small files which get saved onto your computer or other device and store pieces of information about your use of online services.  They are used for lots of different things, such as tracking how individuals use our websites, helping us to understand user behaviours, identify improvements and target our marketing activities to be of more relevance to you. They can be used to help store information so you don’t have to keep entering it in, for example when you complete an application form or log in to your account.

 

2. What information do they collect?

The information collected by cookies will not personally identify you as they do not store information such as you name, address, phone number or email in a format that can be read. We cannot search your computer or other devices to obtain information about you or your family; nor can we obtain any information which you keep on your hard drive.

Our cookies will collect information about your computer setting, IP address, connection to the internet and the interactions you have with our website, depending on the category of the cookie and the preferences you set.

 

3. What Cookies do BCIS and BECD use?

We use a range of cookies for different reasons.  Some of these are classed as ‘strictly necessary’ which means we have to use them to ensure our website remains operational and secure.  You cannot turn off these cookies.

However, other cookies are optional and you can decide whether you want to turn some or all of them off.  The table in appendix 1 provides details of the cookies we use, why we use them, how long they stay on your device for and what choices you have over their use.

 

4. What are third party Cookies?

A first party cookie is one which a website owner adds to its own website.  So any cookies which BCIS adds to the BCIS websites are classed as first party cookies.

However, the BCIS websites also have third party cookies operating.  Third-party cookies are cookies which are placed on the BCIS website by someone other than BCIS.  These cookies are placed by third parties to remember something about you when you use the BCIS websites.  Third parties generally use this information for advertisement purposes, for example, to place adverts on other websites you visit, which they think you will be interested in because of what you looked at or did on the BCIS website.

 

5. How can you stop the use of Cookies?

As explained previously, if you are using our website, you are unable to turn off any strictly necessary cookies, but you can choose your preferences for all of the others.

When you first use our website, we will present you with a cookie banner which allows you to select your preferences.  Once selected, they will last for 12 months, at which point we will show you the banner again to re-select your preferences.  However, if you want to change your preferences on our website at any other time, you can access the cookie preference centre using the  “Cookie Settings” link in the BCIS website footer.

You may also be able to update your browser (e.g. Chrome, Microsoft Edge, Internet Explorer) settings to delete, block and restrict the use of cookies.  For more information, check your browser’s ‘Help’ function.

One of the main third-party cookies used is Google Analytics.  You can opt out of being tracked by Google Analytics across all websites by visiting: https://tools.google.com/dlpage/gaoptout.

 

6. Changes to this Policy

The use of cookies can change from time to time, but we regularly review and update this policy to help keep you informed on what and why we use, and your choices.  This Policy was last updated July 2026.

Appendix 1: Details of the cookies used on BCIS’ websites

Necessary cookies

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Cookie name and details Purpose TTL Third party Type of Cookie Website used
VISITOR_PRIVACY_METADATA YouTube sets this cookie to store the user’s cookie consent state for the current domain. 6 months Yes Necessary BCIS.co.uk
LS_CSRF_TOKEN

 

A security cookie set by Zoho SalesIQ that verifies chat and tracking requests genuinely originate from bcis.co.uk protecting against cross-site request forgery attacks. Session Yes Necessary BCIS.co.uk
wpEmojiSettingsSupports

 

WordPress sets this cookie when a user interacts with emojis on a WordPress site. It helps determine if the user’s browser can display emojis properly. Session No Necessary BCIS.co.uk
zalb_*

 

Zoho sets this cookie for load balancing and session stickiness. It ensures that user requests are consistently directed to the same server during a session, helping maintain session integrity and improving website performance. Session Yes Necessary BCIS.co.uk
zalb_34e30bb8af Maintains session affinity by routing a user’s requests to the same server during a session, ensuring consistent performance and functionality. Session Yes Necessary BCIS.co.uk
zalb_b3e783bb62 Maintains session affinity by routing a user’s requests to the same server during a session, ensuring consistent performance and functionality. Session Yes Necessary BCIS.co.uk
__cf_bm

 

This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. 1 hour Yes Necessary BCIS.co.uk
_cfuvid

 

Cloudflare sets this cookie to track users across sessions to optimise user experience by maintaining session consistency and providing personalised services. Session Yes Necessary BCIS.co.uk
JSESSIONID

 

New Relic uses this cookie to store a session identifier so that New Relic can monitor session counts for an application. Session Yes Necessary BCIS.co.uk
cookieyes-consent

 

CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors. 1 year Yes Necessary BCIS.co.uk
ARRAffinity ARRAffinity cookie is set by Azure app service, and allows the service to choose the right instance established by a user to deliver subsequent requests made by that user. Session Yes Necessary BCIS.co.uk
ARRAffinitySameSite This cookie is set by Windows Azure cloud, and is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. Session Yes Necessary BCIS.co.uk
ASP.NET_SessionId

 

Issued by Microsoft’s ASP.NET Application, this cookie stores session data during a user’s website visit. Session Yes Necessary BCIS.co.uk
.AspNetCore.OpenIdConnect.Nonce.* This is checked against the identity provider’s response to confirm the login token wasn’t intercepted or replayed by an attacker. 1 hour Necessary BCIS.co.uk
.AspNetCore.Correlation.*

 

ASP.NET Core verifies that a user returning from an external sign-in provider (such as Google or Azure AD) matches the login request originally sent, protecting the authentication process from tampering. 1 hour Yes Necessary BCIS.co.uk
ory_oauth2_login_csrf_mystifying
thompsonaat5vcmxpt_dev_440559725
a security cookie used by the Ory OAuth2 authentication system to protect the login process against Cross-Site Request Forgery (CSRF) attacks by verifying that login requests originate from the legitimate user session. 1 hour Yes Necessary BCIS.co.uk
__cflb This cookie is used by Cloudflare for load balancing. 1 hour Yes Necessary BCIS.co.uk
ZMEET_CSRF_TOKEN Authenticates the user and protects against Cross-Site Request Forgery (CSRF) attacks by validating requests from the legitimate user session. 7 days Yes Necessary BCIS.co.uk
csrf_token… Protects against Cross-Site Request Forgery (CSRF) attacks by validating that requests originate from the legitimate user session. Session No Necessary BCIS.co.uk

Statistical Cookies

Also known as “performance cookies,” these cookies collect information about how you use a website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymised.

Cookie name and details Purpose TTL Third party Type of Cookie Website used
_ga Google Universal Analytics. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. 2 years Yes Statistics BCIS.co.uk,  BECD.co.uk
_ga_B50E5CKDLW Used by Google Analytics 4 to maintain session state and measure user interactions with the website. 2 years Yes Statistics BCIS.co.uk
bcisltd-_zldp This cookie identifies the unique visitors for the website. 2 years No Statistics BCIS.co.uk
bcisltd-_zldt This cookie identifies unique visits for a visitor in the website. 1 day No Statistics BCIS.co.uk
_gid Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day No Statistics BECD.co.uk
sbjs_session The number of page views in this session and the current page path 30 mins No Statistics BCIS.co.uk
sbjs_udata Information about user agent, such as IP, the browser, and the device type Session No Statistics BCIS.co.uk
sbjs_first Traffic origin information for first visit to your store (only applicable if return is before the session expires) Session No Statistics BCIS.co.uk
sbjs_current Traffic origin information for the visitor’s current visit to store Session No Statistics BCIS.co.uk
sbjs_first_add Timestamp, referring URL, and entry page for first visit to store Session No Statistics BCIS.co.uk
sbjs_current_add Timestamp, referring URL, and entry page for current visit to store Session No Statistics BCIS.co.uk
sbjs_migrations Technical data to help with migrations between different versions of the tracking feature Session No Statistics BCIS.co.uk

 

Targeting cookies

Targeting cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.

Cookie name and details Purpose TTL Third party Type of Cookie Website used
_gcl_au Google Tag Manager sets this cookie to experiment advertisement efficiency of websites using their services. 3 months Yes Targeting BCIS.co.uk
GCL_AW_P Stores Google Ads click attribution information to measure conversions and attribute them to advertising campaigns. 3 months Yes Targeting BCIS.co.uk
_gcl_aw DoubleClick sets this cookie to understand user interaction with the site and advertising. 3 months Yes Targeting BCIS.co.uk
_gcl_gs Stores Google Ads click attribution information to support conversion measurement and advertising attribution after user consent. 3 months Yes Targeting BCIS.co.uk
test_cookie doubleclick.net sets this cookie to determine if the user’s browser supports cookies. 15 mins Yes Targeting BCIS.co.uk
MUID Bing sets this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations. 1 year 24 days Yes Targeting BCIS.co.uk
_uetsid Bing Ads sets this cookie to engage with a user that has previously visited the website. 1 day Yes Targeting BCIS.co.uk
_uetvid Stores a unique visitor ID for Microsoft Advertising to recognise returning users, measure conversions and support remarketing. 1 year 1 month Yes Targeting BCIS.co.uk
IDE Google DoubleClick IDE cookies store information about how the user uses the website to present them with relevant ads according to the user profile. 1 year 24 days Yes Targeting BCIS.co.uk
Zc_consent Zoho cookie.  Collects information on user preferences and/or interaction with web-campaign content – This is used on CRM-campaign-platform used by website owners for promoting events or products. 1 year No Targeting BCIS.co.uk
zc_show Zoho cookie.  Collects information on user preferences and/or interaction with web-campaign content – This is used on CRM-campaign-platform used by website owners for promoting events or products. 1 year No Targeting BCIS.co.uk
ZCAMPAIGN_
CSRF_TOKEN
Zoho Cookie. CRM-campaign-platform. Session Only No Targeting BCIS.co.uk
zc_cu Zoho cookie. Collects information on user preferences and/or interaction with web-campaign content – This is used on CRM-campaign-platform used by BCIS for promoting events or products. 1 year No Targeting BCIS.co.uk
zc_tp Zoho cookie. Collects information on user preferences and/or interaction with web-campaign content – This is used on CRM-campaign-platform used by BCIS for promoting events or products. 1 year No Targeting BCIS.co.uk
zc_cu_exp Zoho cookie. Collects information on user preferences and/or interaction with web-campaign content – This is used on CRM-campaign-platform used by BCIS for promoting events or products. 1 year No Targeting BCIS.co.uk
zld78919000
000002058state
Zoho cookie. Collects information on user preferences and/or interaction with web-campaign content – This is used on CRM-campaign-platform used by BCIS for promoting events or products. 1 year No Targeting BCIS.co.uk
ARRAffinity
SameSite
Windows Azure cookie. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. 1 Day No Targeting BECD.co.uk
ARRAffinity Windows Azure cookie. Used to facilitate session data management. 1 Day No Targeting BECD.co.uk
b3e783bb62 Zoho cookie. Used for collecting information on user interaction with the web-campaign content. This cookie helps  to promote products and events on the CRM-campaign-platform Session only No Targeting BCIS.co.uk
_zcsr_tmp Zoho sets this cookie for the login function on the website Session only No Targeting BCIS.co.uk
VISITOR_
INFO1_LIVE
to provide ad delivery or retargeting, store and track a visitor’s identity, Store and track interaction. 6 months Yes Targeting BCIS.co.uk
VISITOR_PRIVACY
_METADATA
Stores the user’s cookie consent state for the current domain. 180 days Yes Targeting BCIS.co.uk
YSC To store and track interaction Session only Yes Targeting BCIS.co.uk
BECD.co.uk
__Secure-YEC Youtube cookie Past Yes Targeting BCIS.co.uk
BECD.co.uk
__Secure-ROLLOUT_TOKEN A Google/YouTube cookie used to assign users to staged feature rollouts and experiments, helping Google launch new features and measure their impact consistently across sessions. 180 days Yes Targeting BCIS.co.uk
BECD.co.uk

Functionality cookies

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

Cookie name and details Purpose TTL Third party Type of Cookie Website used
VISITOR_INFO1_LIVE

 

A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. 6 months Yes Functionality BCIS.co.uk
yt-remote-connected-devices YouTube sets this cookie to store the user’s video preferences using embedded YouTube videos. Never expires Yes Functionality BCIS.co.uk
BECD.co.uk
yt-remote-device-id YouTube sets this cookie to store the user’s video preferences using embedded YouTube videos. Never expires Yes Functionality BCIS.co.uk
ytidb::LAST_RESULT_ENTRY_KEY

 

 

Used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future. Never expires Yes Functionality BCIS.co.uk
BECD.co.uk
yt-remote-session-name

 

The yt-remote-session-name cookie is used by YouTube to store the user’s video player preferences using embedded YouTube video. Session Yes Functionality BCIS.co.uk
BECD.co.uk
yt-remote-fast-check-period

 

The yt-remote-fast-check-period cookie is used by YouTube to store the user’s video player preferences for embedded YouTube videos. Session Yes Functionality BCIS.co.uk
BECD.co.uk
yt-remote-session-app

 

The yt-remote-session-app cookie is used by YouTube to store user preferences and information about the interface of the embedded YouTube video player. Session Yes Functionality BCIS.co.uk
BECD.co.uk
yt-remote-cast-available

 

The yt-remote-cast-available cookie is used to store the user’s preferences regarding whether casting is available on their YouTube video player. Session Yes Functionality BCIS.co.uk
BECD.co.uk
drscc This cookie is related to session security and integrity, used by Zoho to protect user sessions and prevent attacks such as CSRF. Session Yes Functionality BCIS.co.uk
__Secure-YNID

 

Remembers YouTube user preferences and supports analytics, service performance and, where applicable, advertising. 6 months Yes Functionality BCIS.co.uk
BECD.co.uk